FAQ

Does Knockout Peptides provide any instructions for research peptides?

No, Knockout Peptides does not provide instructions for reconstitution, dosage, or utilization.  These products are solely intended for research purposes only.  Any requests for this information or admission of human use will result in a cancellation of your order and immediate refund.  Emails unrelated to products/orders will not be answered.

Where do you ship?

Continental USA

Do you offer wholesale/bulk shipping?

Not at this time

Do you offer sales or discounts?

Sign up for emails and check our site often to stay informed of current sales and discount codes!

Orders over $300 ship for free

Shipping Questions:

Orders placed Monday-Thursday ship within 24-48 hours, orders placed Friday after 12pm-Sunday will be filled on Mondays. Please allow up to 72 hours for shipping on promotions and holidays.

Orders will not ship on USPS federal holidays. For a list of federal holidays please click here. Knockout Peptides reserves the right to pause orders and shipping at our discretion and will communicate any instances or delays. We are not responsible for USPS service disruptions that may cause shipping to be delayed. Click here for a list of current service disruptions.

Knockout Peptides does not have control over transit times, nor can we guarantee delivery dates by USPS. Ground shipping is estimated 2-5 business days, but once it leaves our facility you will receive a tracking number to follow and can contact us via email with any unexpected delays. All orders are insured and if a delay occurs Knockout Peptides will investigate/file a claim if necessary.

Lost packages – If after 7 days your package has not arrived, contact us at info@knockoutpeptides.com. If package is deemed lost we will replace at no cost to customer. We do not offer refunds for shipping delays or orders that show “delivered” on tracking.

Shipping/Insurance Rates- Flat rate shipping is applied to every order and it INCLUDES insurance for your purchase in order to keep costs down for you. Purchases over $300 will not include the flat rate, but will still be insured- however, you will not be charged the fee for this at checkout.

Express shipping is not offered at this time, if you have a special circumstance please email info@knockoutpeptides.com and our customer service will review on a case-by-case basis.

Returns/Exchanges/Order Issues:

Returns/Exchange Policy: No returns or exchanges will be accepted due to the nature of the products. If your product arrives damaged or incorrect, please send an email and pictures to info@knockoutpeptides.com for review/replacement.

Received wrong products: please email immediately info@knockoutpeptides.com with a picture of your unopened products. Once reviewed, if products were in fact sent incorrectly, we will reship correct products at no cost to you.

Adding products to completed orders: Once an order is placed and completed, we will not be able to add-on products to that order, and a new order will need to be placed.